Frequently
asked questions.
From product selection and customisation to samples and bulk orders, here are a few things to know before starting your project.
What kinds of bags does FIDO Global make?
FIDO’s core range includes school, lunch, travel, duffel, laptop and office bags, corporate gifting bags, totes, canvas bags and custom promotional bags. Browse the Nylon & Canvas range or contact us about a specific requirement.
Can I customise a bag with our logo and colours?
Yes. FIDO supports custom bag requirements and branding. Options can include product style, colour, design, logo placement and packaging, depending on the product. Share your brief to review what’s possible.
Can you make a bag to a custom design or private label brief?
FIDO provides OEM and private label solutions. Send sketches, reference images or a written brief so the team can discuss design development and sampling.
What materials are available?
Material options depend on the bag type and intended use. Nylon, canvas and other fabric choices can be discussed with the team during product planning.
Can I approve a sample before placing a bulk order?
FIDO offers in-house sampling and prototyping to support custom requirements. Ask about sample availability and approval steps when you enquire.
What is the minimum order quantity?
MOQ varies by product and level of customisation. FIDO’s published guidance indicates B2B MOQs generally start around 100 units and may vary by design. Confirm the MOQ for your specific brief with the sales team.
How long does production take?
Timing depends on the product, quantity, customisation and sample approval. FIDO’s published guidance gives a typical bulk lead time of 25–35 working days; confirm the current schedule for your order.
Do you handle delivery across India and export enquiries?
FIDO supplies customers across India and has experience with international shipments. Share your destination and delivery requirements to confirm the available logistics and terms.
What information should I include in my enquiry?
Include the bag type, intended use, estimated quantity, preferred material or colours, branding requirements, delivery location and target date. Reference images are helpful too.
How do I request a quote?
Use the project enquiry form, email fidobags92@gmail.com, or call +91 99458 94983.
Product scope, MOQs and lead times can change by design and production schedule. FIDO will confirm details for each quotation.